Don't miss today's offer.!! 20% discounts on vegetables.... KL31 Spices HUB...... Your Spices Partner
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    Return policy

    At KL31 Spice Hub, we are committed to delivering high-quality spices and ensuring customer satisfaction. If you are not entirely satisfied with your purchase, please review our return policy below.

    Eligibility for Returns

    • Returns are accepted within 7 days of receiving your order.
    • Items must be unused, unopened, and in their original packaging.
    • A valid proof of purchase (receipt or order confirmation) is required.

    Non-Returnable Items

    • Opened or used products.
    • Perishable items (spices and food products).
    • Products purchased during promotional sales or discounts.

    Return Process

    1. Contact Us: Email info@kl31spices.com or call +61 428 936 588 to request a return.
    2. Approval: Once approved, you will receive instructions on how to return the item.
    3. Shipping: Customers are responsible for return shipping costs unless the return is due to our error (damaged, defective, or incorrect item).
    4. Inspection & Refund: After receiving and inspecting the product, we will process a refund to your original payment method within 5-7 business days.

    Damaged or Incorrect Items

    If you receive a damaged or incorrect product, please contact us immediately with photos of the item and packaging. We will arrange a replacement or refund at no additional cost.

    For further assistance, reach out to us at info@kl31spices.com or +61 428 936 588.

    Call us